There are times in our business when the customer may ask us to give an evaluation of a carpet in a rental home, or apartment that has been abused over the years. The big question is should we clean the carpet or replace the carpet.
If there is furniture or housewares and possibly debris on the carpet. It may be a good idea to have everything removed first. Vacuum the carpet. This way you can give your customer a true evaluation. Be sure to write your findings and take photographs throughout the home.
If the carpet has to be replaced, your customer will certainly appreciate all you have done. If you can clean and save the carpet, let them know that also. We are all here to help our customers make the most of their rental properties. To Clean or Replace, that is the question today.
Be sure to ask your Professional Carpet Care Specialist for “Carpet Shield” carpet and fabric protector.
Your Carpet Cleaning Business is growing leaps and bounds, but you only have limited equipment to help your customers. If you get a large building in excess of 10,000 square foot you may have to turn it down, or take several days to get the job done and having to reschedule your regular customers. Worse yet, you are in the middle of the job, and get a call for an emergency cleaning. What is the solution.
The best solution I found is not to treat your competition as competition. What do I say this? Because “your competition can be your biggest asset.” As a Home Town Professional Carpet Cleaner we all have our specialties and niches. But if we are lacking some of the personnel or some of the higher cost equipment to do a large job, “Partner Up” with one of your competitors. You most likely know each other already, and have known each other for years.
I have partnered up with a Nationwide Chain. I give them the large multistory buildings, they in return give me the private residential homes and small offices. This has increased both of our businesses. If you are interested in finding out more, drop me a note here.
Continue growing your business and “Partner your Business!”
Be sure to ask your Professional Carpet Care Specialist for “Carpet Shield” carpet and fabric protector.